Take control and lead the life you want to live. n n n n Do you say yes when you mean no? n n Do you avoid conflict and confrontation? n n Do you struggle to make decisions? n n n n What if you could confidently answer no to all of these questions? With How to be Assertive in Any Situation you can. n n n n Discover life-changing techniques to help you express your needs openly and calmly; set boundaries and deal with expectations, demands and criticism; make clear decisions without ever feeling anxious. n n n n Challenge your fears, grow self-confidence and steer your life in the direction you want to go. n n n n Practical, empowering and thought-provoking. n n Heather Buckley, Co-Founder and Director of Silicon Beach Training n n n n This book will help everyone understand that a few small changes can add up to big changes in our happiness and success. n n Vicki Saunders, serial entrepreneur & CEO, Zazengo n